At Lush Tans and Lashes we pride ourselves on 100% safe lashing and the best customer care and service.
Please make yourself aware of our Policies.
AGE REQUIRMENTS
Under the age of 18 are required to be accompanied by a parent to your appointment as written consent is necessary or contact us for the consent form.
LASH STUDIO REQUIREMENTS
We do NOT allow babies or small children at any appointment as it is a working environment and not suitable for children.
Please turn your phone to silent while at your appointment.
LASH PREPARATION
Please arrive to your Lash appointment with clean skin and free from heavy eye makeup NO MASCARA as this takes time to remove and will take time from your Lash application.
PREGNANCY
Due to increased sensitivity and hormonal changes during pregnancy we recommend the you check with your Doctor on your individual needs before booking any treatments. We recommend that you wait until after the first trimester before booking any Lash Extensions or Lash Lifts.
GIFT CARDS
Our gift cards are valid for 12 months and can only be redeemed for the treatments nominated. Please keep your voucher safe as it can NOT be replaced if lost or stolen.
APPOINTMENTS
All bookings are made for Brisbane and times are in UTC+10:00.
Please come with a clean face no make-up or mascara that would be perfect.
We also have eftpos available for purchases over $30. If you can not attend this appointment we would appreciate 24hrs notice for any cancellation or rebooking. If late notice is given, a $30 rebooking fee will apply.
REFUND POLICY
If for any reason you are not completely satisfied with your treatment please Contact Rose.
Please read our privacy information below
This following document sets forth the Privacy Policy for the Lush Tans and Lashes website, www.lushtansandlashes.com.au
Lush Tans and Lashes is committed to providing you with the best possible customer service experience. Lush Tans and Lashes is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Lush Tans and Lashes customer support features and ordering you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Lush Tans and Lashes takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are on our website.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Lush Tans and Lashes reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Lush Tans and Lashes reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Lush Tans and Lashes welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 0458 783 619